Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. {{:bmc:remedy:remedy-logo.png?nolink&16 |}} ** BMC Remedy ** ====== ITSM 8.1 Messages #8160101 ====== ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === PBM:PTU:Select_102_RqdFldsTemplate-E === {{bmc:remedy:error.gif?16&nolink |}} To auto create a problem investigation, the following fields must be defined. \\ \\ PBM Template ID = $1000005604$\\ Status=$7$\\ Impact=$1000000163$\\ Urgency=$1000000162$\\ Location Company=$301389375$\\ Investigation Driver=$1000000798$\\ Support Company Pblm Mgr=$1000000834$\\ Support Organization Pblm Mgr=$1000000835$\\ Assigned Group Pblm Mgr=$1000000837$ ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === PBM:PTU:Select_102_RqdStatus-E === {{bmc:remedy:error.gif?16&nolink |}} To auto create a problem investigation, the status must be set to Under Review. ---- [[:bmc:remedy:message:itsm:8.1:start|Go back]] bmc/remedy/message/itsm/8.1/8160101.txt Last modified: 9 years agoby 127.0.0.1 Log In