bmc:remedy:message:itsm:8.1:8160101

BMC Remedy

ITSM 8.1 Messages #8160101

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PBM:PTU:Select_102_RqdFldsTemplate-E

To auto create a problem investigation, the following fields must be defined.

PBM Template ID = $1000005604$
Status=$7$
Impact=$1000000163$
Urgency=$1000000162$
Location Company=$301389375$
Investigation Driver=$1000000798$
Support Company Pblm Mgr=$1000000834$
Support Organization Pblm Mgr=$1000000835$
Assigned Group Pblm Mgr=$1000000837$


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PBM:PTU:Select_102_RqdStatus-E

To auto create a problem investigation, the status must be set to Under Review.


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  • bmc/remedy/message/itsm/8.1/8160101.txt
  • Last modified: 4 years ago
  • (external edit)