BMC Remedy

ITSM 8.1 Messages #48768



No Change Coordinator Groups were found using Automated Routing. Select a group from the menus provided once the Auto Assign process is complete. Note: Automated Routing for assignment is selected based on the following criteria; 1) Requester Company, 2) Change Location, 3) Operational Categorization and 4) Product Categorization and/or Product.

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