BMC Remedy
ITSM 8.1 Messages #1070050
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CTM:PPL:SearchAssoc_050_Name-E
The 'First Name' and 'Last Name' are both required in order to relate a People profile to a configuration item. Please provide the 'First Name', 'Last Name' and 'Middle Initial' (if applicable) and click on the [Search] button again.
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CTM:PPL:SupportStaff_050_YesSet
You have set the Support Staff field to “Yes” indicating that this person will be a Support Staff Member. To complete this action you will need to ensure the following steps are completed:
1) A valid Login ID and Password is given;
2) A License Type (Read, Floating or Fixed) is assigned;
3) The appropriate Application Permissions and Application Restrictions are assigned;
4) A relationship entry to at least one Support Group is created.
If the Support Staff field was set in error, you must exit from this record without saving.
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CTM:PPL:SupportStaff_050_YesSet_ADDPERSON
You have set the Support Staff field to “Yes” indicating that this person will be a Support Staff Member. To complete this action you will need to ensure the following steps are completed:
1) A valid Login ID and Password is given;
2) A License Type (Read, Floating or Fixed) is assigned;
3) The appropriate Application Permissions and Application Restrictions are assigned;
4) A relationship entry to at least one Support Group is created.