AR System Message Catalog

ARERR [3121] Duplicate entry IDs are encountered during transfer for specified action ''Create New'' - target form is missing the required field -- ''From Request ID''.

AR System server
BMC Remedy Distributed Server Option messages

You tried to transfer a request to the target form with ownership transferred to the new request, thus creating a new request because of conflicting request IDs. The target form, however, does not have a From Request ID field, which is required for this action. The From Request ID field provides a place to store the original request ID so that the original can be updated when the copy changes.

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  • bmc/remedy/message-catalog/3121.txt
  • Last modified: 8 years ago
  • by Giuseppe Di Terlizzi