AR System Message Catalog

ARERR [305] Next available ID length exceeds the Entry ID field length -- contact the Administrator.

AR System server
Server messages and notifications

AR System automatically generates IDs for requests in the system. The next available ID will overflow the definition for the Request ID field.
If you specified a length for the Request ID field that is less than the maximum allowed (AR_MAX_ENTRYID_SIZE), you can increase the size of the field to eliminate this problem. If the field is already at the maximum and a default value exists, you can change the default value to a shorter string.
As a final option, contact Customer Support to help you reset the next request ID counter. Do not try this task yourself because numerous actions must be performed, in sequence, to make this change successful.

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  • bmc/remedy/message-catalog/305.txt
  • Last modified: 7 years ago
  • by Giuseppe Di Terlizzi