BMC Remedy
ITSM 8.1 Messages #150340
Active-Link
SRS:BAW:WizardPage1000_OnlineSRDAnalystError
The service request you have selected is deployed and online. Online service requests cannot be modified. Please contact your Request Catalog Manager, so that the service request can be taken offline. Once you have completed your changes, the Request Catalog Manager will need to turn it online again.