bmc:remedy:message:itsm:8.1:1291105

BMC Remedy

ITSM 8.1 Messages #1291105

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HPD:INC:StatusNew_105_Assignee

The incident can't be set to the New or Assigned states. Because you are the Assignee, the Status must be manually set to In Progress , to work on the incident now, or to Pending - with a status reason - if you intend to work on it later.


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SRM:REQ:Status_Submit_105_Error

Service Request must be submitted in New state.
Fill in the Status field with “New”.


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  • bmc/remedy/message/itsm/8.1/1291105.txt
  • Last modified: 4 years ago
  • (external edit)