AR System Message Catalog
ARERR  Message action and Log action in else branch are not supported for escalations.
- AR System server
- Server messages and notifications
You created an escalation and specified one or more message type actions or one or more log actions in the else branch. Escalations do not have a message type action and do not support log or set field in the else branch. Change the definition to eliminate the message type actions, and use log actions in the action list only.